Shipping Policy

Orders placed before 2:00pm AEST in Metro areas should be received within 5-7 business days.




Once the parcel has been delivered to your shipping address, Zigfin takes no responsibility for any damage or theft that may occur.




If you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, we recommend choosing registered shipping (signature required). Surcharges apply.



If you’re not completely satisfied with your purchase, please send the items back within 30 days of the purchase date. We do not refund shipping charges and handling charges.


Should you want to change or cancel your order, please contact us at the details below this page as soon as possible. We try to get our customers their purchases as quickly as possible, so please do not hesitate or delay in contacting us if you have any inquiries about your order. Once an order has been processed and shipped, it has left our shop and we cannot change or cancel any part of it.